Terms of service
OVERVIEW
Welcome to Stapelstein®! The terms “we”, “us”, and “our” refer to Stapelstein®, operated by Twentyfive Agency FZ-LLC. Stapelstein® operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Stapelstein® is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction of residence and that you consent to allow any minor dependents to use the Services on devices you own or manage.
When using the Services, including browsing or making purchases, you may be required to provide certain information such as your name, email address, billing details, payment information, and shipping address. You represent that all such information is accurate and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products. However, product colors or appearance may vary based on device settings.
We do not guarantee that any product will meet your expectations. Product descriptions, specifications, and pricing may be modified at any time without notice. We may discontinue or limit product availability by region or customer profile at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order at any time and for any reason. Your order is accepted only when we confirm it and process your payment.
Please review your order carefully before submitting it. We may be unable to cancel an order once processed.
Your purchases are subject to our Refund Policy, available on our website.
You represent that purchases are for personal use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change without prior notice. The price charged will be the price displayed at checkout.
Prices do not include taxes, customs charges, duties, or shipping fees unless explicitly stated.
You agree to provide complete and accurate payment information. You confirm that:
• the payment method is valid,
• you are authorized to use it,
• charges will be honored by your payment provider.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order is handed to the carrier, title and risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—designs, text, images, graphics, logos, product names, and other materials—is owned by Stapelstein®, Twentyfive Agency FZ-LLC, or licensors, and is protected under applicable global intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, modified, or distributed without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are offered “as is” without warranties. Use of such tools is entirely at your own risk and subject to third-party terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party sites. We do not control and are not responsible for third-party content, policies, or practices.
You access third-party websites at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Stapelstein® is powered by Shopify. However, all sales through this website are solely between you and Twentyfive Agency FZ-LLC.
By using our Services, you release Shopify from any claims arising from your transactions with us.
SECTION 10 – PRIVACY POLICY
Your personal data is governed by our Privacy Policy and may also be processed by Shopify in accordance with Shopify’s own Privacy Policy.
Because Shopify hosts our Services, your data may be transferred to and processed in other countries.
SECTION 11 – FEEDBACK
Any feedback, suggestions, or content you submit grants us a perpetual, worldwide, royalty-free license to use it for any purpose.
You represent that you have the rights to submit such content, and it contains no unlawful or harmful material.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally information on our site may contain inaccuracies, including pricing or availability errors. We reserve the right to correct errors, update information, or cancel orders at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services:
• for unlawful purposes,
• to violate rights of others,
• to spread malware,
• to mislead or harass,
• to exploit the Services commercially,
• to attempt to breach security.
We may terminate your access for violations of these restrictions.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time. You remain responsible for obligations and charges incurred before termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted service, error-free performance, or that our Services will meet your expectations.
Some jurisdictions do not allow warranty disclaimers; local law may apply.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by UAE law, we are not liable for:
• indirect or consequential damages,
• loss of revenue, data, or profits,
• replacement costs,
• damages arising from use of the Services or products.
Our total liability is limited to the amount you paid for the product giving rise to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Twentyfive Agency FZ-LLC, Stapelstein®, Shopify, and affiliates for any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions continue in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms represent the entire agreement between you and us regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent.
We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved in the courts of the Dubai International Financial Centre (DIFC) unless otherwise required by UAE law.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting revisions on this page. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Twentyfive Agency FZ-LLC
Email: hi@stapelstein.ae
Business Registration Number: 7015194
VAT Number 104165862400003